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Routes calls between phone system and the cloud over network infrastructure with custom greeting music and an IVR menu.

A solution that allows customers to make payments, connect to relevant agents, and more by interacting with automated voice prompts. Cloud IVR is a call managing solution primarily used for routing customer calls to multiple departments basis user keypad input tones. Moreover, it also allows businesses to give professional calling experience to its customers. When combined with a cloud based call management system, it does not require any hardware installation.