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A web based communication in which people connect with a company representative by phone while browsing a website or an app.

When it comes to contacting with any company, customers want ease, speed and convenience. The ability to connect quickly and effortlessly with customers build trust in brand. Therefore, click to call is an essential feature for any business. It is one of the convenient method customers can directly connect with an organisation, requiring one click of a button. When customer click on a button, the request and phone number are sent to the customer support team who will respond back to them.