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Call that is placed through a computer or other device for sales purposes, such as promoting any products or services.
The system automatically places calls and initiates contact with potential prospects without requiring manual dialing.
It follows a pre-written script that guides exactly what the computer should say during the call, ensuring consistent communication.
The technology is programmed to recognize and respond to specific words or phrases spoken by the customer, making the interaction more natural.
It can integrate with existing CRM data, allowing call center agents to access relevant customer information instantly during or after the call.
This CRM integration helps agents provide more personalized and effective responses based on customer history and preferences.
The system also manages and generates call lists automatically, reducing the need for manual efforts and minimizing human errors.
Overall, it streamlines the calling process, improves efficiency, and ensures smoother, more informed customer interactions
4.9/5.0
by 700+ customers for 3200+ clients
