WhatsApp - API
D2C Brand AI Chatbot Success Story
High Cost of Round-the-Clock Support
A cosmetics brand spent huge sums on overnight support agents to answer repetitive order tracking and product questions from midnight shoppers.
Reventors WhatsApp API & AI Bot
We integrated an official WhatsApp Business API with an AI chatbot. The bot resolved 80% of routine customer questions and sent automated shipping updates.
Key Campaign Metrics:
- Call Hold Times: Reduced customer support overhead by 50%.
- Automated Bookings: Response time dropped from 2 hours to instant.
- No-Show Rate: Increased repeat purchases by 18% via WhatsApp updates.
FAQ
Frequently Asked Questions
Learn more about our services, features, compliance, and frequently asked questions.
WhatsApp Business App is a free app for small businesses (1-2 users). WhatsApp Business API is for medium-large businesses needing automation, multiple agents, CRM integration, and bulk messaging. The API doesn't have a standalone app you access it through platforms like Reventors.
The green tick is granted by Meta after verifying your business. Requirements include a verified Meta Business Manager, a registered business with official documentation, and compliance with WhatsApp's Commerce and Business policies. Reventors assists with the entire verification process.
Template messages are pre-approved message formats used to initiate conversations with customers. They can include variables like customer name, order ID, and amounts. Templates must be approved by Meta before use. Categories include marketing, utility (transactional), and authentication (OTP).
WhatsApp API uses conversation-based pricing. You pay per 24-hour conversation window. Pricing varies by category: Marketing conversations, Utility conversations, Authentication conversations, and Service conversations (user-initiated). Reventors offers competitive per-conversation rates with volume discounts.
Yes, you can use your existing business phone number for the WhatsApp Business API. However, it cannot be simultaneously used with WhatsApp Business App or regular WhatsApp. We recommend using a dedicated business number for the API integration.
Why Choose Us
Why Choose Reventors for WhatsApp - API
Enterprise-grade Interactive Voice Response systems that automate customer interactions and reduce operational costs.
Green Tick Verification
We handle the complete Meta Business verification process to get your brand the official WhatsApp green tick badge.
Template Message Campaigns
Send pre-approved broadcast messages for order updates, payment reminders, promotions, and appointment confirmations.
AI Chatbot Integration
Deploy intelligent chatbots that handle 80% of routine customer queries, available 24/7 without human intervention.
Rich Media Messaging
Send images, videos, PDFs, location pins, and interactive buttons making conversations engaging and actionable.
Multi-Agent Dashboard
Multiple support agents can handle WhatsApp conversations from a single business number with ticket assignment and routing.
CRM & E-commerce Sync
Auto-sync WhatsApp conversations with Salesforce, Zoho, Shopify, and WooCommerce for unified customer tracking.
LET'S REACH OUT
Connect with us
Contact us to learn more about the best communication solution for your business for enhancing your customer engagement.