Use of cloud telephony services in modern era
Cloud telephony services have gained tremendous popularity since last decade. Organizations have realized about potential of telephony services which have modified the way how you connect to customers and manage their queries.
Cloud telephony in itself is so gigantic and have many services beneath it if utilize in proper way can help businesses from awareness to traffic, and lead generation. And this service can be use by any business of any industry.
1) IVR - Provide consumers with Multi – language help by sending them personalized messages. It can do menu customization with sub-menu options. It generates call analytics reports as well.
2) Missed Call service - It is a quick and cost-free way to gather customer feedback and provide qualified leads for your client. Every missed call provides you with a good lead.
3) SMS service - This is a great way to stay in touch with your customers, employees, and partners. It allows to send SMS messages to large groups of people at once. One can schedule & organize messages in advance.
4) Voice Call - Reventors offers voice call services to businesses of all sizes. Our voice call service is designed to help businesses communicate more efficiently and cost-effectively with their customers.
By using above services, business can do well and can go ahead of competition.